ONE STOP IT SOLUTIONS
FOR YOUR ENTERPRISE
ALPHA AND BETA COMPUTERS LIMITED is one of the leading IT reseller, IT solutions, IT support, IT outsourcing, IT managed services, IT networking, IT consulting and maintenance, one stop IT solutions for your Enterprise, based in Hong Kong. We offer a huge catalog of the latest IT products, support services and solutions, leave all of your IT outsourcing to us and focus on your core Business. All of our items are covered by comprehensive warranties, compatible prices and our exceptional customer service ensures you have all the information you need before and after making your decision.
OUR PRODUCTS
IT Products
We cooperate with various brands such as Microsoft, Lenovo, HP, Dell, Asus, Fujitsu, Samsung, Cisco, Ruckus, H3C, Huawei, Fortinet, Palo Alto, Netgear, Aruba, Juniper, Sophos, Check Point, Sonicwall, WatchGuard, Barracuda, VMware, Veeam, Synology, Qnap, APC, Vertiv, Logitech, Kaspersky and much more in order to provide the best products and solutions for you, including computers, desktop, laptop, notebook, servers, networking equipment, printers, Logitech, Zoom, Teams video conference solution, Teamviewer Remote control access and accessories etc… Whether you’re looking for something high-end, or with a tight budget, or fall somewhere in between, we’ve got everything you need. Check with our professional consultant and get the best offer from us today.
IT Outsourcing and IT Managed Services
A cost-effective, efficient solution, IT outsourcing, managed services provides monitoring and management of IT systems, tailor-made solutions for your IT needs. From Helpdesk, Tier 1, 2, 3 IT support to Project management, we can help, call us for detail now.
We offer three core levels of managed services:
- – Helpdesk support: Call/Email communication, case logging, incident/ticket management, follow up by Tier 1,2, 3 IT support.
- – Tier 1 IT support: Remote Windows Desktop support, including Office and O365, Software installation and updates.
- – Tier 2 IT support: Included Tier 1 IT support, remote user account management, Windows and Mail Server support, trouble shooting, hardware and software procurement, update, upgrade, replacement and installation, will provide onsite support services if necessary.
- – Tier 3 IT support: Included Tier 1 and 2 IT Support, Project Management, Networking solutions, system and cyber security monitoring, backups and restore management, system and servers maintenance services, Business Continuity and Disaster Recovery Plan.
IT Solutions and Maintenance
We assist in and provide any IT solutions, including design, implementation, hardware installation, setup, configuration, upgrade, migration and backup solution including Microsoft domain and Exchange mail server, Veeam back-up, Synology and Qnap NAS solutions, VMware and Hyper-V virtualization, cloud solution, Lenovo, HPE, Dell servers upgrade, replacement and data migration for your enterprise. We also provide Email Security solution such as Cisco IronPort, Fortinet FortiMail, Barracuda and UPS solution such as APC, Vertiv and Emerson. We also provide on-site IT health check, consultation, enhancement suggestion, repair, replacement, maintenance, IT support, IT outsourcing and IT managed services.
IT Networking & IT Security Services
We help to design and build the whole IT networking, WiFi solution, Firewall solution, cyber security protection and prevention. We are business partner with Fortinet FortiGate, Palo Alto, Sophos, Juniper, SonicWall, WatchGuard and CheckPoint Firewall solutions for your company. Our IT networking services cover Cisco, Ruckus, HPE, Huawei, Aruba, H3C and Netgear for new or branch office setup, office relocation, Cabling, Switch, Access Point, WiFi solution and CCTV solution including design, implementation, hardware installation, setup, configuration, maintenance, IT support, IT outsourcing and IT managed services.
Our History
WHO WE ARE
ALPHA AND BETA COMPUTERS LIMITED is one of the leading IT reseller, IT solutions, IT support, IT outsourcing, IT managed services, IT networking, IT consulting and maintenance in Hong Kong. Throughout our history, we have always provided our customers with top quality product and service at the best value. While the pace of technological development is unprecedented, the keys to our success over the years haven’t changed. We constantly improve our business practices, customer services expectation to provide the latest IT products and solutions, and grow our knowledgeable and passionate team of professionals.
OPENING HOURS
Mon – Sat: 9:30am – 7:30pm
Sun & Public Holiday: Closed
Address: Unit B, 15/F, International Industrial Centre, 2 Kwei Tei Street, SHATIN
Email: info@alpha-and-beta.com